Question #1

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Q&A

Can I purchase and install or remove my own meter?

No, it is illegal and unsafe to do so. Other than some limited exceptions the utility owns and maintains the metering equipment. This includes electric and gas meters used for measurement and billing, and other equipment such as transformers on the ground or on a pole.  Removing or tampering with the property creates a safety issue, which may result in termination of service, and is considered a crime. If done improperly it can result in serious injury or death. Licensed electricians must contact utilities when work requires a meter to be removed, reset, or the power cut or reconnected at a customer premise. 

Will smart meters increase my energy bill?

Smart meters are tested for accuracy and their primary function is measuring power usage. Similar to your old meter, smart meters will measure the energy that is used by residents of your home. The meter itself cannot and will not increase your bills. Your bills could actually be lower because smart meters and smart grid technology will provide you with personalized information and tools to decrease your energy usage. Old analog meters can stick or run ‘slow’ resulting in inaccurate bills. In cases like this, the smart meter will now provide an accurate reading of your energy usage.

How do I know if I have a smart meter?

If your electricity meter has been replaced since January 2009 with a digital meter, it is likely a smart meter. Smart meters have a white face, with an LCD display, short for liquid crystal display, which is similar to the display used in digital watches and many portable computers and televisions. If you still have a meter reader visiting your house to take regular readings then you don’t yet have a smart meter. Another way is to check is that sometimes, depending on your utility, your monthly utility bill will have a statement in the "Notes" section indicating that your home is equipped with a smart meter.

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