Question #1

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Q&A

What are the benefits of the smart grid?

The smart grid empowers customers by creating the foundation necessary for a number of new technology-driven energy alternatives, emission reductions, efficiency improvements, a shift to a lower emitting fuel for transpor­tation, and encourages more energy efficiency by providing real-time energy usage data to customers. Research shows that when customers know how much energy they’re using, they will reduce their use by 5 to 10 percent. Additionally, the smart grid promotes integration of the vast amount of renewable energy that is currently being mandated and that is already in the pipeline for development.

  • A smart grid senses problems and reroutes power automatically.  This prevents some outages and reduces the length of those that do occur.
  • A smart grid helps meet growing demand for electricity while limiting the need to invest in new power plants.
  • A smart grid delivers the power “quality” necessary to run our increasingly digital homes – power with fewer sags, spikes, and interruptions.
  • Smart grid reduces greenhouse gas emissions by making it easier to connect renewable energy sources to the electricity grid.
  • Smart grid and smart meters help consumers save money by providing near real time energy usage information and the ability to manage electricity use.
  • Smart grid and smart meters make it easier for utilities to offer new kinds of rate plans to help customers manage energy usage and cost -- for example, by shifting some types of usage to times of day when electricity costs less. 
  • Smart meters eliminate the need for meter reading – instead, usage information is transmitted directly to the utility for timely, accurate billing.  There is never a need to send an estimated bill to the customer.
Can I purchase and install or remove my own meter?

No, it is illegal and unsafe to do so. Other than some limited exceptions the utility owns and maintains the metering equipment. This includes electric and gas meters used for measurement and billing, and other equipment such as transformers on the ground or on a pole.  Removing or tampering with the property creates a safety issue, which may result in termination of service, and is considered a crime. If done improperly it can result in serious injury or death. Licensed electricians must contact utilities when work requires a meter to be removed, reset, or the power cut or reconnected at a customer premise. 

Are advanced meters a fire hazard?

Smart meters do not cause fires: Smart meters cannot combust or ignite. Overheating is typically caused when there are problems with the meter enclosure. These problems can’t always be detected on a visual inspection and customers should have their meter enclosures checked periodically by a licensed electrical inspector.

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